Shipping & Returns

Processing Time

All orders are hand-packed with intention and posted within 7 working days of payment confirmation. Each item is carefully prepared and blessed before dispatch.

Urgent Orders

Need your order sooner? Email sophie.editorial@outlook.com with your order details and request urgent postage. I will do my best to accommodate where possible.

Delivery Destinations

I ship worldwide. Delivery times vary depending on your location:

• United Kingdom: 2-5 working days
• Europe: 5-10 working days
• USA, Canada, Australia: 10-21 working days
• Rest of World: 14-28 working days

Please note: International delivery times can vary due to customs processing.

Shipping Costs

Postage is charged separately at checkout or added to your order total:

• United Kingdom: £4
• International: Varies by destination - please email for a quote

For international orders, email sophie.editorial@outlook.com with your country and I will confirm the postage cost before you pay.

Physical Products

Due to the intimate and personal nature of shadow work materials, all sales are final. Each ritual box and book is hand-prepared specifically for its recipient.

If your order arrives damaged, please contact me within 7 days of delivery with photos of the damage, and I will arrange a replacement.

Digital Products

Due to the instant delivery nature of digital products, refunds are not available for PDF downloads and digital content once the download link has been accessed.

Live Sessions & Courses

For live sessions and courses, please review the specific refund policy stated on each product page. Some offerings include recordings if you cannot attend live.